Job Description

Lifestyle Services Director

The Lifestyle Services Director is responsible for the planning, coordinating, and directing of a wide and varied scope of private events, activities, and programming which meet the spiritual, emotional, intellectual, vocational, social, physical, and environmental needs of the members.

Essential Job Duties:

• Plan, coordinate and direct a balanced program within the seven dimensions of wellness (spiritual, emotional, intellectual, vocational, social, physical, and environmental activities) with the intent of including all members in some area of lifestyle activity.
• Develop and maintain relationships with lecturers, volunteers, community resources, performers, etc. who can provide programming to the membership.
• Plan, coordinate and direct a program of transportation to events and programs by meeting with members to determine their needs and desires and then scheduling community drivers or outside resources.
• Provide leadership oversight of the Croquet Club, in partnership with the Croquet Professional, ensuring a well-coordinated schedule of play and seasonal tournaments.
• Publicize events, programs, presentations, activities, etc.
• Coordinate publication of the calendar, newsletter, weekly reminders, and flyers according to community branding standards.
• Ensure necessary supplies and resources are on-hand for each program.
• Manage day-to-day operation of the community's in-house communication software programs to ensure accurate and up-to-date information.
• Coordinate services with other disciplines and involve other departments in activities as applicable.
• Create annual plans, goals, budgets, pricing, and performance standards; maintain appropriate records pertaining to the department budget; monitor and control cost expenditures, providing justifications/explanations for variances as appropriate. Submit all appropriate billings for services provided by the department.
• Interview, select, train, supervise and evaluate the Concierge, and Activity Coordinator positions.
• Ensure compliance with all regulatory agencies.
• Prepare and maintain required reports, records, studies, and surveys.
• Flexibility of hours will involve nights and weekends.

Other Duties:

• Encourage members to take an active part in the community and embrace all programs.
• Assist members in determining the level and quantity of activity.
• Attending in-service training and education sessions, as assigned. Must be CPR, AED and First Aid certified.
• Properly use the community logo according to the Logo Usage Guidelines and consistently with community branding.
• Be available and actively engage in support of community needs in times of emergency situations and perform duties as assigned.
• Perform specific work duties and responsibilities as assigned by the Executive Director.

Qualifications:

• College degree in gerontology, wellness or event planning is preferred.
• Two years of appropriate professional experience activity or social programming, wellness programming, geriatrics, or senior living community experience preferred.
• At least five years' experience in supervising staff.
• Ability to communicate effectively in English and perform simple arithmetic.

Physical Requirements/Working Conditions:

• Must be able to work with others in setting up events, including lifting, stooping, stretching, and using a stepstool.
• Must be able to lift up to 30 lbs.; must be able to complete small set-ups independently; must be able to assist members physically in boarding the bus, sitting, standing, and walking.
• Good visual and hearing acuity required; good verbal communication skills required.
• May be exposed to communicable diseases, and blood and body fluids that may contain HIV and/or HBV.
• May be exposed to cleaning chemicals and offensive odors.

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