Job Description

Small Engine Repair Specialist

Are you a highly skilled and motivated small engine repair person looking for a job opportunity? Pioneer Ace Hardware, your local hardware store, is looking for a Repair / Maintenance Person to join our team. As a Small Engine Repair Specialist at Pioneer Ace Hardware, you will be an integral part of our community-focused brand. The Small Engine Repair Specialist will work in our rental and service department.

Duties will include, but not be limited to:

• Service rental equipment as well as customer's power equipment
• Provide parts quotes to customers with approved pricing from buyer
• Check rentals in/out each day
• Track and update the daily rental overdue list
• Train customers on use of power equipment
• Load and unload rental equipment and/or customer's power equipment
• Train store employees on the rental process
• Maintain inventory on merchandise, showroom displays, and parts
• Ensure each customer receives outstanding service which follows the W.O.W. process
• Place email orders with buyer
• Check in parts orders; report damages, shortages, overages, and other discrepancies to the Backroom Coordinator and/or Store Manager.
• Adhere to strict rules, guidelines, policies and procedures on safety.
• Maintain proper housekeeping in shop/service area
• Stay up to date with service and sales training for Stihl
• Communicate and follow up with customers on service updates of equipment

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

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