Job Description

Patient Solution Insights & Analytics Role

Patient Solution Insights & Analytics, part of Pfizer Patient Services (PPS), harnesses the power of data to drive robust analytics and insight development that inform Pfizer's most critical business questions. The Patient Solution Insights and Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, market research, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer, as a data-driven organization.

This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join PPS colleagues who are dedicated to helping drive improvements to Pfizer's patient service programs through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways.

Role Responsibilities

This role is accountable for supporting the delivery data driven-insights & solutions for patient services programs, and will partner with functional leads for Pfizer's Business Analytics community, Pfizer Business Technology, Specialty Pharmacy Providers (SPP) center of excellence and external SPP customer, legal and compliance to develop and implement models, insights, and data products that drive each brands' strategic priorities.

• Perform sophisticated syntheses across multiple insight sources (i.e., secondary analytics, primary strategy, and stakeholder feedback) to deliver impactful and relevant patient services strategy recommendations
• Identify KPIs to monitor and diagnose program performance and operational execution, across the patient journey
• Maintain data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time
• Work within a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support
• Monitor and manage research and analytics program budgets, identifying opportunities for cost savings, and ensuring financial compliance

Technical skills

• Strong Analytical, coding skills (such as: Python, R, SQL, etc.), MS Excel and PowerPoint skills
• Familiar with, and experienced at, different insight development methods across secondary data analytics and primary market research
• Previously demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets
• Ability to assess and direct vendor technical capabilities and manage risks in the analytic process

Basic Qualifications

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelor's degree required. Master of Science strongly preferred in a quantitative or engineering discipline
• 6+ years' experience in Biopharma, analytics, strategic consulting, business, or related area
• 2+ years of hands-on coding experience in SQL or other data analytics tools in life sciences (e.g., Python, R, SAS)
• Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, Copay claims
• Prior experience with patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub / Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
• Demonstrated success in a highly fast-paced setting
• Ability to execute business direction, priorities, and action plans
• Demonstrated analytical capabilities and critical thinking skills
• Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
• Strong customer service orientation
• Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
• Commitment to receiving development and coaching from leadership

Other Job Details:

• Last Date to Apply for Job: April 20th, 2026.
• Ability to travel based on business needs
• Location: NYHQ or PA - Collegeville
• NOT eligible for Relocation Package
• This position is hybrid and requires working onsite 2 to 3 days per week

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