Job Description

Job Description

Job Description

Summary: Manager of Security with PGA National Resort is responsible for assisting and acting in the Director of Security’s absence to oversee and implement all safety and security programs and initiatives to ensure the safety of guests and team members and the security of the hotel and property.

Essential Job Functions : Include the following. Other duties may be assigned.

• Administering all Safety and Security operations and functions to include, but not limited to, preserving the safety and security of the guests, team members and the facility, safe work practice promotion, OSHA compliance, safety incentive programs, training, systems management, lost and found, budget and forecasting, department management and meeting participation and facilitation
• Assist in directing and administering the patrol of the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Assist in directing and leading investigations of accidents, thefts, property loss and unlawful activities
• Assist in leading response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Assist in the coordination of all safety training to include, but not limited to, CPR, fire and life safety systems, workplace violence prevention, limo driver training, etc.
• Serve as liaison with federal, state and local law enforcement
• Write and assist in the administration and accuracy of all required reports and documentation
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members
• Must be able to work a flexible schedule including day/evening/night shifts, weekends and holidays

Language Skills: Ability to read, analyze and interpret technical procedures, or governmental regulations. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Excellent communication skills – writing; telephone and listening.

Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.

Physical Demands: Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 50 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace.

Work Environment: While performing the duties of this job, the employee will be working indoors and occasionally works in outside weather conditions.

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