Network Operations Engineer Job at University of Utah, Salt Lake City, UT

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  • University of Utah
  • Salt Lake City, UT

Job Description

Details

Open Date 03/11/2026

Requisition Number PRN44456B

Job Title Network Control Specialists

Working Title Network Operations Engineer

Career Progression Track P00

Track Level P3 - Career, P2 - Developing, P1 - Entry Level Pro

FLSA Code Computer Employee

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Schedule: Wednesday through Sunday 7:30a – 4:30p with some mid-week flexibility.

This is a weekend shift with Saturdays and Sundays mandatory.

This position will require 2-4 weeks of in person training at our Salt Lake City Network Operations Center.

Following completion of training, 2 days a week of in-office work will be required at our Salt Lake City Network Operations Center.

This position is required to be prompt and on-time to facilitate customer requests during normal business hours.

VP Area President

Department 00336 - KUEN/Utah Education Network

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range 65000 - 80000

Close Date 06/30/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

Network Control Specialists

Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure. Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruption. Perform proactive network status checks as part of normal surveillance activities, ensuring optimum performance. Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels. Review planned and unplanned changes to network infrastructure. Ensure all networks are meeting industry standards and performance goals.

This position provides support for UEN’s customers in the Network Operations Center. It is primarily focused on Network Monitoring, Management, and Maintenance.

This is a Category IIA position: Not required on campus and able to telework.

Employees and/or functions where employees are able to work remotely in order to maintain campus systems, campus operations, clinical operations, and patient care.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Performs duties associated with the management, monitoring, and maintaining UEN’s (Utah Education Network) Network Operations Center:

Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure.

Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruption.

Perform proactive network status checks as part of normal surveillance activities, ensuring optimum performance.

Log into Cisco switches and routers and perform basic layer 2 and 3 troubleshooting.

Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels.

Review planned and unplanned changes to network infrastructure.

Ensure all networks are meeting industry standards and performance goals.

Requires basic skill set and proficiency.

Conduct work assignments as directed.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Often: This is primarily a remote work position

Seldom: Occasional Office attendance is required

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking, bending, twisting, kneeling, squating, crawling.

Seldom: Reaching overhead, lifting- up to 50 pounds.

Network Control Specialist, I

Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure. Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruption. Perform proactive network status checks as part of normal surveillance activities, ensuring optimum performance. Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels. Review planned and unplanned changes to network infrastructure. Ensure all networks are meeting industry standards and performance goals. Requires basic skill set and proficiency. Conducts work assignments as directed. Closely supervised with little latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

This is an Entry-Level position in the General Professional track.

Job Code: P35051

Grade: P13

Network Control Specialist, II

Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure. Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruption. Perform proactive network status checks as part of normal surveillance activities, ensuring optimum performance. Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels. Review planned and unplanned changes to network infrastructure. Ensure all networks are meeting industry standards and performance goals. Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professional track.

Job Code: P35052

Grade: P17

Network Control Specialist, III

Monitor and support critical network elements to maintain the continuous operation of network and system infrastructure. Follow procedures to identify and validate trouble conditions and take the appropriate course of action to minimize service interruption. Perform proactive network status checks as part of normal surveillance activities, ensuring optimum performance. Work closely with various engineering groups and network control technicians to develop and implement tools and processes to improve capabilities and ensure quality service levels. Review planned and unplanned changes to network infrastructure. Ensure all networks are meeting industry standards and performance goals. Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

This is a Career-Level position in the General Professional track.

Job Code: P35053

Grade: P18

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Network Control Specialist, I: Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.

Network Control Specialist, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Network Control Specialist, III : Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Preferences

Experience with Cisco Systems platforms

Experience with scripting and/or programming languages

Experience troubleshooting layer 2/layer 3 network issues

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:University of Utah Non‑Discrimination page.

Online reports may be submitted at

report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As perUniversity of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Job Tags

Full time, Part time, Work experience placement, Work at office, Remote work, Shift work, Weekend work, 2 days per week

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