Job Description

Summary

The Wikimedia Foundation is looking for an Email Developer (Fundraising) to join the Online Fundraising team, reporting to Email Manager, Fundraising products. As the Email Developer (Fundraising), you will play a critical role in the online fundraising team’s year-round, multilingual fundraising and engagement campaigns, with a particular focus on email production.

The magic of the online fundraising team’s process is its dedication to controlled (“a/b”) testing, which leverages Wikipedia’s audience of millions of readers to iterate and improve all elements of our online donor pipeline. We use that testing model on the email team to contact more than 15 million people each year while ensuring we respect our donors' inboxes. The Email Developer (Fundraising) will provide professional expertise in executing our fundraising campaigns, including: leading the production of bug-free email and banner templates that render identically across browsers, clients and devices; implementing automated email journeys; and identifying process improvements and revenue optimizations. In this role, you will be a critical part of getting out the message to Wikipedia readers and donors that free knowledge is worth supporting.

You are responsible for:

• Working closely with the Senior Email Campaign Specialists to code emails and provide donors with high quality messages optimized for their own language and culture

• Coordinating with Senior Email Campaign Specialists and other teams to successfully fulfill the campaign strategic plans, including timelines, new features and A/B tests. When necessary, leading them.

• Developing professional expertise in Wikimedia email and other digital fundraising procedures and apply them to resolve a variety of challenges of moderate scope

• Guiding and assisting the Campaigns team to understand nuances of our Email Service Provider (ESP), so that emails can be coded the most optimal way

• Provide comprehensive quality assurance to ensure emails are error-free and functioning properly

• Assisting with prioritization of tracking management and development of projects in our systems

• Assisting with segmentation of audiences for email campaigns

• Coordinating with Associates to clean up code in templates and maintaining archives

• As needed, support Growth & Campaigns team with web development of banners on Wikipedia

• Supporting documentation and summaries for posterity

Skills and Experience:

• 1+ years experience coding HTML emails

• Solid proficiency with HTML, CSS

• Experience with creating dynamic content and personalization for email

• Experience with project coordination and working in a highly collaborative environment

• Strong attention to detail with a commitment to quality assurance

• Strong organizational skills and ability to juggle day-to-day responsibilities alongside longer-term projects.

(optional) If you have one, we’d love to see your email portfolio!

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries * . Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated hourly pay range of this position for applicants based within the United States is US$37 to US$56 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following: US States : Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District) Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

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