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Students Plus Startups | Social Sciences ABC of South Texas: Client Intake Intern San Antonio, United States | Posted on 03/16/2026 Industry Nonprofit Charitable Organizations Required Skills Psychology Sociology +27 City San Antonio State/Province Texas Country United States Job Description Client Intake Intern As an organization that serves 17 counties, ABC of Southwest Texas works to connect families with the necessary resources in a timely manner and maintain a low waitlist. We are looking for a high school senior or undergraduate student with an interest in case management, communication, non-profits, or other similar fields. This role works directly with the Director of Case Management and the Intake Coordinator and Front Desk Receptionist to take calls, connect families with the needed program, and conduct intake interviews to match families with a case manager. Required Experience and Skills Strong verbal and written communication skills to effectively interact with families, colleagues, and community partners. Proficiency in managing multiple tasks, keeping accurate records, and maintaining organized documentation. Working well with other team members, community partners, and external organizations to provide comprehensive support. Ability to work effectively in a team environment and contribute to a positive organizational culture. Valid Texas Driver License. Reliable transportation. Desired but not required traits: Bilingual in English and Spanish (preferred but not required). Job Duties Answer calls coming through the front desk and assess the needs of the family to connect them to the needed program. Schedule and conduct intake interviews. Update Client Track with case notes. Collect data needed to fulfill grant requirements. About Our Agency ABC of Southwest Texas is a 44-year-old organization based in San Antonio, Texas, that serves children and families with special healthcare needs regardless of income. We believe in inclusivity, and all our services are free to any family member who needs them. ABC offers comprehensive case management, disability education, and grief and loss support for parents who have lost a child. ABC of Southwest Texas works closely with local universities and community organizations to compensate interns through course credit for internship requirements. NACE Career Readiness Competencies ABC of Southwest Texas strives to empower the next generation of community builders and change agents by incorporating the 8 NACE competencies into our internship program. Proactive Development: This role will include training and mentorship with opportunities to make connections with community partners. Effective Communication: This role will provide daily opportunities to sharpen communication skills with professional emails and phone interactions. Cultural Awareness: As a major Hispanic serving non-profit, this role will interact with multiple cultures and backgrounds. Interns in this role will be guided on how to have impactful and culturally sensitive conversation and interactions. Problem‑Solving: Interns will have the ability to practice this skill during calls and providing additional resources to the families we serve. Collaboration: Interns will work directly with the Director of Case Management, ABC staff, and clients on a regular basis. Technological Literacy: This role will have intern craft their skills using Microsoft Office and Client Track. Career Planning: Mentorship in this role includes internship and career development goals that will be focused on throughout the semester. Introductions will be made when possible. Advocacy: With regular one‑on‑one meetings, interns will be encouraged to… #J-18808-Ljbffr Students Plus Startups

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